![]() ![]() ![]() If we had been given a warning that there's a chance we could be with 8 girls, we could have at least prepared mentally. There was no air conditioning, and we were in the middle of a heatwave. The first hostel we were put in had 8 girls stuffed into ONE room with ONE bathroom. I just came off of this trip and it was not worth it. They hide the bad reviews on their website *I cancel my trip and is almost 3 months after and I still haven’t received my money * May 9,2023 i ask to cancel my trip, I ask to be refunded to the original card that I used(credit card) they told me no that they would send me a check.Mia Kelly send me a confirmation email stating that the check at most would that 2 weeks to get to me.June 1,2023 I emailed them saying I have not received the check, Ashley Palmer responded saying that checks that 4 weeks.June 10,2023 send another email, Ashley Palmer responded saying that the check was issue on May 17,2023.June 22,2023 send an email stating that I haven’t received my check,Ashley Palmer responded asking me what is my address.June 28,2023 I send another email saying that I haven’t received the check.On june 29,2023 Siena Cashan email me asking to confirm my address again.I send an email on July 1,2023.Ashley Palmer responded July 5,2023 saying that they send a new check.July 5,2025 Lara Bone( manager) send me an email saying that a new check was issue.July 11,2023 I send an email saying that I haven’t received my check,Ashley Palmer responded that the check was issued on June 29,2023.July 11,2023 Lara Bone(manager) tells that they are going to void that check and send a new one.They told me they Can issued an refund to my card on file(credit card), that they previously told they could not do.July 14,2023 I emailed them saying that I haven’t received any refunds.July 17,2023 I got a check I send an email to Lara Bone(manager) saying that I got the check.She responded saying that the claim was close.On July 20,2023 I got a notification from my bank saying that my account was overdrawn I call my bank and they told me that the check that I deposit did not have funds.I email back to Lara Bone(manager) telling her that my bank account was overdrawn because of them and she told that they send the check so I shouldn’t have any issue.She call me staying that it was a miscommunication issue on MY part and they would send a new check I decline and told them that they need to fix it today.She told me that was impossible after I threatened to take legal action she ask me for my checking account information when I ask when I would see the money in the account she told me that they send it immediately but it takes my bank account a couple of days to approve it.Couple of hours later she send me an email saying that they send the money.I call my bank because I don’t trust them(Ef trip) and my bank tells that they haven’t received anything.I send an email to Lara Bone and she responded that it takes Ef 2- 5 days to put the money in the account so she lied again.I have screenshot if anyone wants them please DONT USE THIS COMPANY. Don't say I didn't warn you.Just don't let them rob you. You can do as you will, but if I could go back in time and tell myself to not do the trip with EF.I would do it in a heartbeat. ![]() Because it definitely did not go towards a good trip. If I'm paying so much money for a trip, EF must be pocketing a lot of it. All of the hotels were dirty, outdated, and cheap. EF gave me long, grueling, inconvenient layovers in some random cities - and this was obviously to cut corners on the flights to keep more of my money. For flights, from where I live there are plenty of nonstop flights going to where I was going to for this trip. It was so upsetting, and a waste of money. But the places EF led us to to eat, was so awful. Eating good quality food with good people is what makes any trip or event memorable. Starting with the meals, EF plans trips in some amazing cities, and the food is probably the most exciting part of these cities and a huge part of what makes it fantastic. But be warned, EF will give you terrible and cheap meals, accommodations, and flights. I loved my group and I loved my tour director. The only really great thing about this trip was the people. I just recently came back from a trip with EF, and it was so beyond disappointing. I'm posting on here because EF doesn't post reviews 3 stars or less on their website (which is automatically a huge red flag). ![]()
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